Contact support
Need a hand with Student Notebook AI? Reach out for anything about your account, notes, PDFs, lecture recordings, tasks, subscriptions, privacy, or data requests. You can email us directly, or use Contact Support inside the app.
Email supportPick a topic
Starting from a topic pre-fills the subject line, so your message reaches the right context faster.
What to include
- Your name and account email, if you have one.
- The device and app version, if the issue is technical.
- A short description of what happened and what you expected.
Response time
Support requests are reviewed as soon as possible. For privacy or
data-deletion requests, we may confirm account ownership before making
changes.